Frequently Asked Questions

FitDesk is an all-in-one application designed for sports and nutrition professionals. It centralizes client and prospect management, training program creation, nutrition plans, client feedback, document sharing, and billing via Stripe.

FitDesk is designed for all sports coaching and nutrition professionals: sports coaches, personal trainers, strength and conditioning coaches, sports physiotherapists, nutritionists, dietitians, professional clubs, and more.

FitDesk adapts to both independent professionals just starting out and larger organizations managing multiple coaches and a high volume of clients.

Yes. FitDesk is accessible on smartphones and tablets via your web browser. A mobile app is also available on the App Store (iOS) and Google Play Store (Android), for both you and your clients.

Yes, your clients have their own access to the mobile app to view their programs, track their sessions and meals, and communicate with you directly.

Yes, creating training programs and nutrition plans is optimized for the desktop web version. For these tasks, we strongly recommend using FitDesk from a browser on your computer.

FitDesk allows you to create and manage your clients, track their progress, assign training programs and nutrition plans, view their session and meal history, and communicate with them directly from the app.

Yes, you can create tailored programs by defining the duration, frequency, sessions, and exercises. Once the program is created, it is sent directly to your client.

Yes, FitDesk allows you to create comprehensive nutrition plans with fully customizable days and meals, then send them to your clients in one click.

Yes, you can duplicate your training programs and nutrition plans and adapt them to each client. You can also save sessions and day templates to reuse them whenever you need.

From their mobile app, your clients can view their daily programs and plans, log their training sessions and meals, and submit them directly to you so you can track their progress in real time.

Yes, FitDesk includes a sales pipeline to manage your prospects, from first contact all the way to conversion into a paying client.

Yes, FitDesk integrates Stripe, a professional payment solution, allowing you to bill your clients (one-time payments and subscriptions) and easily manage your accounting directly from the platform.

Yes, you can switch plans at any time from your account settings, under the "My Plan" section.

Yes, FitDesk is available in several languages. You can change the language from your account settings by clicking on your name in the top right corner.

Two options are available: via the Contact page or via Messages > Support from the app. Response time is 1 to 2 business days.

Yes, that's possible. Contact us directly via the Contact page or via Messages > Support. The change will be made within 1 to 2 business days.

Yes, contact us directly via the Contact page or via Messages > Support and we will process the transfer within 1 to 2 business days.